Refund Policy
At Cindy Hudson.Co we strive to provide you with high-quality digital products and ensure your satisfaction.
Please review our refund policy: Refunds can only be requested within the first 24 hours after the purchase of the digital product. To be eligible for a refund, you must provide a valid proof of purchase, such as an order confirmation or receipt.
Non-Refundable Items: After the initial 24-hour period, all sales of digital products are final and non-refundable.
We do not offer refunds for digital products that have been downloaded, accessed, or used.
Technical Issues: In the event of technical issues with the digital product, we encourage you to reach out by sending an email to cindy@cindyhudson.co. We will make reasonable efforts to assist you in resolving any technical problems or provide alternative solutions.
Exceptional Circumstances: In exceptional cases, where there is a proven defect or failure on our part, we may consider providing a refund after the 24-hour period. Our decision to grant a refund in such circumstances will be at our sole discretion.
Cancellation of Subscription Services: If the digital product you purchased is a subscription service, you may cancel the subscription at any time. However, we do not provide refunds for subscription fees already paid, including partial refunds for unused subscription periods.
Process for Refund Requests: To request a refund within the 24-hour window, please Cindy at cindy@cindyhudson.co, providing your order details and reason for the refund request. We will review your request and respond to you within a reasonable timeframe.
Payment Method: Refunds will be processed using the original payment method used for the purchase.
Depending on your payment provider, it may take some time for the refund to be reflected in your account.
Please note that this refund policy applies specifically to digital products. We value your satisfaction and are committed to resolving any issues that may arise. If you have any further questions or require clarification, please don't hesitate to contact cindy@cindyhudson.co.